Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 503-842-7111 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Take it Back Guarantee:

You don't really know if a new mattress is just right until you sleep on it for a few days. Or until you see a piece of furniture at home with your other things. Which is why Roby's created our Take It Back Guarantee! That way, you have 10 full days to decide if a piece of furniture or a mattress is just right for you. If it isn't, as long as it's in mint condition, we'll exchange it for something else. Because when something is about to become a part of your home, we want to it to be perfect. Of course, we do require the purchase of a mattress protector to be eligible for a mattress exchange, and a $49.99 delivery charge will be applied to exchanges so the guys doing the heavy lifting will be happy. And - if the price of the new product is less than your original we will give you the difference in store credit. And with our Take if Back Guarantee, we do offer to give you another chance to make your Roby's purchase - just right.

Lowest Price Guarantee:

When you come to Roby's, you know you'll find the highest quality, most stylish furniture, appliances and mattresses. No one else even comes close. And get this: just because you shop at the place with nothing but the good stuff - doesn't mean you have to overpay. In fact, Roby's guarantees you never will. It's our Lowest Price Guarantee: We guarantee you can purchase the same or very similar products at Roby's for less than any other brick and mortar store in our trade areas. That's reason enough to shop at Roby's. Add our famously friendly delivery, thorough set up and removal after the sale, and we've got the competition beat hands down.

Free Financing:

At Roby's, you can bring home the really good stuff - and pay like a friend - with interest-free financing. So, you'll never pay more just to fit a purchase into your budget. We want every part of your Roby's experience to be amazing, so we partnered with Brandsource Financing (A Citibank Partner) to bring you 12 to 36 months free financing on approved credit. You will need to apply in person with a valid ID, but that's just so we can see your pretty face.

Facebook Giveaways:

Because we love our customers - and fun - we give away a freebie prize every Monday on our Facebook page. Heck yeah! To be eligible to win, all you have to do is comment on the post. We'd love it if you shared the post too but it's not required. Each Friday, we choose a winner using a random number generator tool. The only rules: you must be 18 years old to win, and live close enough to one of our stores to claim your prize in person. Shipping is not available on Freebie items. And just to be clear: Roby's Freebie Friday is in no way sponsored, endorsed or administered by or associated with, Facebook. But it still rocks.

FURNITURE Warranty

ALL Stain Service Plan – ALL Upholstery & Dining / Just some of the features & benefits…
  • No Risk... "Don't use it, don't lose it" -- If you don't use the service plan within the initial term you get your money back as an in-store credit equal to your original service plan value!
  • Coverage against ALL accidental stains
  • Service Plan: Clean - up to 10 years, Repair - up to 5 years, Replace - up to 5 years
  • Includes a FREE Cleaner Kit plus a free refill
  • Easy transfer of ownership
Leather, By-cast and Vinyl Exclusive
  • Additional protection from accidental cuts, incisions, perforations and cigarette burns
Dining Furniture Exclusive
  • A one-time only reupholstering of all chairs when a stain cannot be removed
  • Coverage against white heat rings and white liquid rings
  • Loss of silvering on mirror
  • Lifting of veneer
  • Much more!

** For full terms and conditions please visit www.phoenixamd.com/furn-sp-e.html

APPLIANCES Warranty

Expert Protection Service Plan – Appliances / Just some of the features & benefits…
  • No Risk... "Don't use it, don't lose it" -- If you don't use the service plan within the initial term you get your money back as an in-store credit equal to your original service plan value!
  • Replacement Plan: Up to one replacement or up to one reimbursement for the replacement of your original covered product up to 5 years
  • Repair Plan: Unlimited repairs or up to one replacement of your original covered product in lieu of repairs up to 5 years
  • National network of qualified service professionals
  • Power Surge Protection starts day one
  • Fully insured
  • Lemon Protection
  • Covers all brands
  • Renewable and Transferable
  • And more!

MATTRESS PROTECTION Warranty

Because you Love It – Mattress Protector / Just some of the features & benefits…
  • 10-year stain and construction warranty
  • 5-sided Impermeable and Breathable protection
  • Non-slip backing and fits like a glove
  • Teflon® & Silver Antibacterial treated for healthier sleep
  • Dust Mite Proof
  • Protects your mattress warranty!

ADJUSTABLE BED BASES Warranty

Lifestyle Power Bed Base Plan / Just some of the features & benefits…
  • 10-years total from date of delivery
  • 100% Parts & Labor
  • 4 Easy ways to make a service claim
  • Surge Protection
  • NO LEMON Clause